This Shipping Policy applies to orders placed for Pure Vision.
Orders are processed and prepared for shipment as quickly as possible after purchase.
Shipping costs may vary depending on the package selected. The 1-bottle package includes a $9.99 shipping fee, while 3-bottle and 6-bottle packages include Free Shipping.
Note: If you have questions about your order or shipping, please contact our support team using the details listed in the “Contact Us” section below.
Pure Vision is not responsible for carrier delays beyond our control. Processing and carrier transit times may vary.
Delivery time depends on the shipping method selected. Transit time does not include weekends or holidays. All delivery timeframes are estimates.
Pure Vision is not responsible for delays caused by events beyond our control, including (but not limited to) transportation disruptions, weather, or other acts of nature.
If you experience any delivery issues or delays, please contact our support team as soon as possible so we can assist where appropriate.
For order support, email support@purevision.com or call 1-888-698-0597.
International delivery times may vary, and in some cases shipments may be delayed due to customs clearance processes in the destination country. Any delivery timeframe is an estimate.
If you need help with an order, please contact our support team as soon as possible after purchase.
Once an order has been processed or shipped, changes or cancellation may not be possible.
In that case, you may:
Once we receive and review the returned package (if applicable), we can process the appropriate refund under the applicable refund policy.
It is the buyer’s responsibility to enter the shipping address correctly. Please review your details carefully at checkout.
We are not responsible for packages sent to an incorrect address provided by the buyer. If your order has already been processed or shipped, we may not be able to change the address.
If tracking shows the package was delivered to the address provided, Pure Vision does not issue refunds for claims that the package was not received. If tracking confirms delivery but you did not receive the package, please contact the carrier for assistance and contact our support team for help with next steps.
To obtain your refund (as applicable), you must make your request within 60 days from the date of purchase by calling or emailing support. If approved, you will be responsible for return shipping to send any unused bottles to the address below.
Note: Refunds are issued to the original payment method. After processing, it may take time to appear on your statement depending on your bank or credit card company.
Refund processing time may vary by payment type: Credit Card 5–7 business days and Debit Card 5–10 business days.
If you have any questions about shipping, delivery, or your order, contact:
Phone: 1-888-698-0597
Email:
support@purevision.com
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These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
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